Barriers to benefits: the need for accessible application processes
Barriers to benefits. At Citizens Advice Epsom and Ewell, we see vulnerable clients every day facing significant obstacles when applying for the support they really need.
Health and disability
Many CAEE clients live with a long-term health condition or disability. We campaign for fair treatment and equal opportunities.
Two cheers for mixed bag budget (with big commitment to public services)
The Budget. Two cheers for people under pressure: household support, more help with debt repayment.
Common mental health issues in the young are rising. Citizens Advice can do more.
Common mental health disorders are rising fast among young people. Why is this? Tish asks if a dedicated Citizens Advice service could help solve the problem.
Tish Ahabwe Mukankusi is a Trainee Assessor at Citizens Advice Epsom & Ewell. (3 minutes)
Money anxiety can be a nightmare. Our partnership can help.
Our MFT colleague Christine was on the radio discussing the Financial Wellbeing Support Service.
Mental health, young people and Citizens Advice
Mental health conditions have been rising among the young. There are ways we can help.
Local service standards affect everyone’s quality of life
Local service standards really matter to all local people but some more than others.
Campaign reflections and looking forward to 2024-25
We've posted reflections on our 2023-24 campaigns with thinking about the new campaign year 2024-25.
Costly differences made life harder for people with a disability
Costly differences. Local services under threat hit vulnerable people hardest. Just like essentials price inflation.
Health policy expert Matthew Swindells is new Citizens Advice national Chair
We welcome Matthew Swindells as national Chair. Health policy really matters to so many clients in the current crisis.
Chronic ill-health or disability are problems for many of our local clients
By Anna Tickle, Research & Campaigns Volunteer
Our new service will tackle financial worry and stress
Citizens Advice and Mary Frances Trust link to provide new financial and wellbeing service.
People in poor health are struggling more than others with the cost of living
The cost-of-living crisis is not inflicting pain equally.
Sunnybank Trust taught us so much about learning disability – and ourselves!
We learned more about our own clients and our own assumptions.
Personal Independence Payment – the experience of clients and advisers
The breadth of support needed reflects clients' situations and shows the extent of current problems.
Cost of living: this crisis is far from over
Comment. The February inflation announcement apparently shocked everyone except people who buy food and drinks.
‘Costly differences’ – how the cost of living is affecting people with a disability
In 2022 people with a disability were the largest group of CAEE clients needing help to sort out their benefits.
Benefit delays “hurting some of our most vulnerable and ill people”
This post is part of a Citizens Advice policy campaign on behalf of people living with disability.