Cost of living good news (if only)
Changes in inflation and interest rates affect everyone, but low- and middle-income people most.
News & Blog Posts
How to find trustworthy debt advice: a summer campaign
How to check debt advice is trustworthy, reliable and right.
Rail leaders should think again about shutting station ticket offices
Plans to close most ticket offices: it's not hard to see why opposition has grown. Research and Campaigns team.
What we learned on our work experience week at CAEE
"The week at Citizens Advice gave me valuable skills to use in the workplace." Caitlin and Sofia.
Making sure all have online access
The digital age offers so much in education, communication, entertainment, healthcare and more. Unfortunately not everyone is included and without help their quality of life can really suffer.
Alison Kelly is a Volunteer Digital Support Officer at Citizens Advice Epsom & Ewell.
Housing support for private renters isn’t working
We're asking the government to recognise the crisis facing many households in privately rented homes.
‘Home Advantage’ makes clear case for investment in energy efficiency
Why government must commit to improving the energy efficiency of the nation's homes. Research & Campaigns Team (3 minutes)
Terrace reception was the perfect way to say thanks
At CAEE we love to show our appreciation in team social events.
Could you be Citizens Advice Epsom & Ewell’s new volunteer Treasurer?
Press Release. We are seeking a new treasurer who is passionate about changing things for the better in the local community.
Don’t be scammed, be suspicious. It’s #ScamAware week.
Beyond family and friends, being suspicious isn't just ok, it's essential.
Don’t be scammed, be savvy! It’s #ScamAware campaign week.
We want everyone to know what to look out for to protect themselves and loved ones
Peers call for new strategy to tackle digital exclusion
We welcome and support the Lords' call for a new strategy. Research and Campaigns Team (3 mins)
People in poor health are struggling more than others with the cost of living
The cost-of-living crisis is not inflicting pain equally.
A wonderful summer evening on the House of Commons terrace
A marvellous way to way to show appreciation to our volunteers.
Crunched, squeezed, hit for 6 – the crisis goes on
Clichés of crisis economics don’t misrepresent the feelings of many CAEE clients or millions of others.
Renters reform bill is here but will it really solve home insecurity?
Unfortunately there are already doubts about what it will achieve in practice.
Scams awareness campaign: anyone can fall victim
Our campaign, with Trading Standards and Business, Energy and Industrial Strategy.
Opportunity for a Specialist Benefits & Money Advice Case Worker
Help us run a new partnership project supported by National Lottery Community Fund.
Opportunity for a Specialist Benefits & Money Advice Case Worker
Help run a new partnership project funded by the National Lottery Community Fund.
Thinking about volunteering? Come and talk!
If you're keen to help build a stronger community, we may be just what you're looking for.
Sunnybank Trust taught us so much about learning disability – and ourselves!
We learned more about our own clients and our own assumptions.
Cost of living: was this the month the tide turned? Unfortunately…
Energy prices were certain to fall. They made lower general inflation inevitable.
We’re thrilled to be named one of the new Mayor’s charities
Clrr Geleit was recognised as Mayor at a Town Hall ceremony on 23 May.
Policy help must target low-income families but there’s increasing pain in the middle too
Evidence is mounting for more recognition of families previously thought able to manage.
Supporters ‘Go the extra mile’ to help meet demand for crisis advice
Nearly 50 local people joined us to help fellow residents in the worst cost-crisis in a generation.
‘Our bleakest-ever start to the year’ Citizens Advice May cost of living briefing
More people needing help. More food bank referrals. More prepayment meter problems.
Citizens Advice Epsom & Ewell ‘goes the extra mile’ to meet demand for crisis support
Walking to raise funds and help local people through the cost of living crisis.
Improving life for housing association tenants – with decent floors
Typically people move into empty housing association property without carpets.
Worrying about money in Epsom & Ewell? What you need to know.
An updated local leaflet shows how to start sorting things and who to ask for help.
Banking hubs can help people retain access to cash and independence
Online and mobile banking have made cash increasingly irrelevant for many.
My first 100 days as Chair – quite a rollercoaster!
I’d done my homework for the interview to be Chair of Citizens Advice Epsom and Ewell. Still, I surprised even myself at how little I knew and how much there was to learn. It’s been quite a rollercoaster!
Yvette Ball is Chair at Citizens Advice Epsom & Ewell.
Cost of living latest: is April ‘the cruellest month’?
Continuing high prices mean Spring is still on hold for the cost of living.
Grocery price inflation has slowed a little but it’s ‘too soon to call the top’
Down to 17.3% on the previous 4 weeks but still a frighteningly fast rise.
Epsom & Ewell Jobs Fair 2023: job opportunities galore at buzzing event
We were able to publicise the rewards and career benefits of volunteering at Citizens Advice.
Personal Independence Payment – the experience of clients and advisers
The breadth of support needed reflects clients' situations and shows the extent of current problems.
Cold fact: frozen value helps families fighting the cost crisis
Frozen food has always enjoyed a reputation for value.
See you at Epsom & Ewell Jobs Fair, Nescot, 13 April
Epsom & Ewell Jobs Fair: Training, Apprenticeships. Local Employers. Career Connections.
Rental Health: our summary of a powerful series on BBC radio (2/2)
The BBC travelled far and wide in search of solutions.
Rental Health – a bold look at the UK’s dire housing problems (1/2)
The purpose of Rental Health was to investigate the state of the UK rental market.
Our local campaigns for clients in 2023-24
As the 2023-24 business year begins, we’re launching a new programme of local campaigns for clients.
‘Millions stuck in parking app hell’ claim as car parks move to digital payment
Worries about the disappearance of cash and credit card payment for car parking is front page news today.
Cost of living campaigning at Westminster
National and Local Citizens Advice colleagues last week took their charities’ cost of living campaigning to parliament. Financial distress has grown across the country along with a frightening rise in the cost of living.
Louise Curd is Publicity and Fundraising Manager at Citizens Advice Epsom & Ewell.
Citizens Advice March briefing: 2023 could leave a real legacy of debt
Policymakers always show interest in Citizens Advice. On this occasion they found it easier than usual.
Cost of living: this crisis is far from over
Comment. The February inflation announcement apparently shocked everyone except people who buy food and drinks.
Investment scams: FCA gives consumer self-help more pizazz
The financial regulator is adding Augmented Reality to its consumer self-help campaign.
Check if something is an energy scam
Energy scams have risen for obvious reasons (clue: £££). Criminals have different ways of getting hold of personal information or bank details.
Can we help you manage the cost of living?
Tuesday & Thursday we're open for drop-in. Other week days phone or email. Everyday online (and night)
‘Fairer, warmer, cheaper’ proposals could transform energy price policy
New report: existing policy is 'inadequate for era of high energy prices'.
International Women’s Day 2023: a powerful global event
“An occasion to highlight achievements and aims that matter to everyone. We’re pleased to support a global event whose ideals the women and men who run our charity are proud to share.”
Lisa Davis is Chief Executive at Citizens Advice Epsom & Ewell.
Community Foundation for Surrey grant will be ‘hugely beneficial’
The grant is already helping us provide 'critical support' for families under pressure.
Go the Extra Mile!
We’re walking to raise £6,000 to support local families who badly need advice they can trust.
Citizens Advice Epsom & Ewell to Go the Extra Mile for our community
On Sunday May 14 2023, staff, volunteers and friends of Citizens Advice Epsom & Ewell will be walking, skipping, riding or rolling to raise funds to help those in need in the community. Join them for a 5- or 10-mile walk in the countryside around Epsom, Surrey and help them meet their target.
Looking back: client experiences in 2022 (2)
Our review of the client stories we told in 2022 showed us individuals or families all facing complex intersecting problems.
Citizens Advice briefing: a new debt crisis and ‘housing emergency’
We could be facing a cost-of-living AND debt crisis. Housing including sky- rocketing rents is a critical issue.
Looking back: client experiences in 2022 (1)
New Blog. In 2022 our advisers helped clients with thousands of problems. Sadly they didn't come 'single spies'.
Citizens Advice Epsom & Ewell strengthens Trustee Board with new appointments
Press Release. CAEE has appointed three new board members who bring valuable industry experience and strategic guidance to the charity.
Citizens Advice latest cost of living briefing open to all – 23 February
The focus of this month's Citizens Advice online briefing is housing. Everyone welcome.
Freeze on Local Housing Allowance could lead to new rent arrears crisis
A new blog from our Research & Campaigns Team reports evidence from Surrey Local Citizens Advice, national Citizens Advice and the respected Institute of Fiscal Studies.
Freeze on Local Housing Allowance risks private rent debt crisis
Next month’s Budget should reset Local Housing Allowance (LHA) to take account of rising private rents. Continuing the freeze risks causing a private rental debt crisis.
CAEE Research & Campaigns Team (3 minutes)
Students – good reasons to think about volunteering in #SVW2023
In National Student Volunteering Week why it makes sense whatever course you're on.