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It’s National Consumer Week… So how are you doing?


Are you a wise consumer? This week Citizens Advice and partners* have been sharing information to give people the knowledge and confidence to shop wisely and safely.

Black Friday (27 November), Cyber Monday (30 November) and Christmas sales are coming up. Now is the moment to check out your rights as a consumer and what to do if a purchase goes wrong.

Bargain-hunting will be at its height. The deals can be better than normal but so can the risks. Millions shopping online, often with tight discount deadlines, make happy hunting for fraudsters. Stop before you shop!

So, are you a wise consumer? It’s time to find out. Take our wise consumer quiz. Scams, labels, refunds lost goods….what to do? Have a go now.


** Trading Standards, BEIS (Department for Business, Energy and Industrial Strategy)


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