Skip to content Skip to footer

Household support funds for people on low incomes from Citizens Advice Epsom and Ewell. Press Release.


Press Release 04 December 2024

Further funds for households on a low income are now available from Citizens Advice Epsom & Ewell (CAEE). 

The Household Support Fund from the Department for Work and Pensions is designed to provide short-term financial support to households which are struggling to afford household essentials. The fund is being distributed by CAEE on behalf of Epsom & Ewell Borough Council until 31 March 2025.

Those eligible for support will be on benefits, live in a low income household or require crisis support (where the crisis would cause financial hardship).

CAEE can help families, pensioners, disabled people, those in financial crisis. The funds help to cover basic living costs such as: utilities, food, essential goods, crisis support (to avoid financial hardship).

If you would like to apply for help from the Household Support Fund:

  • complete an online application via our website: www.caee.org.uk/household-support-fund/, or
  • contact us on 01372 300777, or
  • attend a drop-in session on Monday or Tuesday 10am – 1pm, Thursday 10am – 3pm.

Lisa Davis, CEO, Citizens Advice Epsom & Ewell, said:

“We have been given more Household Support funds to distribute to those who are tipping into financial crisis. Between June and September this year, we were able to assist 161 clients including families, older people, those with a disability or long-term condition. We helped them cover otherwise unaffordable essential costs with energy or supermarket vouchers or direct utility payments.

“We saw at first hand the significant positive impact these funds had on our community, providing emergency help and alleviating financial pressure and anxiety. Such support is essential in a cost-of-living crisis.

“Examples of the type of crisis could include the family car has broken down and is essential to get to work, support equipment is needed to  prevent a disabled person falling into hardship, the children need new school uniforms, or the householder has difficulties  with paying  utility bills… Get in touch with us as soon as possible, we can help.”


Media enquiries: Contact Citizens Advice Epsom & Ewell by email publicity@caee.org.uk or telephone 01372 300778.

For information and advice, contact Citizens Advice Epsom & Ewell on Freephone 0808 278 7963 or visit www.caee.org.uk

We are Citizens Advice, we give people the knowledge and confidence they need to find
their way forward, whoever they are, whatever their problem.

Notes to editors:

  1. Further information on the Household Support Fund can be found here.
  2. Citizens Advice is made up of the national charity Citizens Advice; the network of independent local Citizens Advice charities across England and Wales; the Citizens Advice consumer service; and the Witness Service.
  3. Citizens Advice Epsom & Ewell (CAEE) is a small, local charity offering free advice and information for all who live, work and study in the borough of Epsom & Ewell.  All advice is free, confidential, impartial and independent. 
  4. Each year CAEE helps around 3,000 clients with issues such as benefits, housing, debt, fuel poverty, family issues and much more.  Our outcomes are extremely positive not only for the clients we serve, but also for the wider community.  During 2022/23 we secured income in excess of £1,000,000 for our clients.  Our added value to society totalled £1.2m in fiscal benefits by reducing health service demand and maintaining employment and housing.  The wider economic and social benefit of our work during 2022/23 totalled almost £8.4m.
  5. As a small charity we are responsible for raising our funds.  It costs, on average, £100 for each client that we help. To make a donation please visit www.caee.org.uk/donate/  – £10 per month could enable us to help another client this year.
  6. To get advice please use our Freephone adviceline 0808 278 7963 or visit our website where you can get advice by email and find details of our drop in service. 


By continuing to use the site, you agree to the use of cookies. more information

The cookie settings on the Citizens Advice Epsom & Ewell website are set to "allow cookies" to give you the best browsing experience possible. If you continue to use this website without changing your cookie settings or you click "Accept" then you are consenting to this.

Close