Citizens Advice Epsom & Ewell takes energy advice into the community. Press release.
Press Release 20 March 2025
Citizens Advice Epsom & Ewell (CAEE) is reaching out to the community to help inform residents how to manage energy efficiently in the home.
Three locations have been secured where visitors can meet with CAEE advisers to discuss their own issues with energy in the home:
- Epsom & Ewell Community and Wellbeing Centre – fortnightly 10am-12pm Monday & Wednesday
- Epsom Pantry (members only) – fortnightly – Monday, Thursday or Friday
- Epsom & Ewell Hub – fortnightly on a Monday.
The free advice includes:
- Reducing energy use
- Help applying for grants and benefits
- Switching providers
- Warm home discounts
- Crisis support
- Smart meters.
Lisa Davis, CEO Citizens Advice Epsom & Ewell, said:
“We know people are worrying about their use of energy. The cost-of-living crisis is still affecting everyone but for some it can be truly devastating. We can help – come and talk to us and we can support you with a way forward.”
CAEE is still seeking more locations – schools, churches and social groups – for energy advice sessions.
It is targeting under-represented communities who need help with benefit checks, energy bills and debt. At the same time it can refer people with different problems to other Citizens Advice colleagues.
Some financial support is available from the Project Wenceslas fund for those with energy debts or needing help to purchase energy efficient appliances.
For further information, visit our webpage www.caee.org.uk/energy-advice/.
Ends
Media enquiries: contact Citizens Advice Epsom & Ewell: email publicity@caee.org.uk or call 01372 300778.
For information and advice, contact Citizens Advice Epsom & Ewell visit https://www.caee.org.uk or call on Freephone 0808 278 7963.
We give people the knowledge and confidence they need to find their way forward – whoever they are, whatever their problem.
Notes to editors
- For more energy advice information, visit our webpage www.caee.org.uk/energy-advice/
- Citizens Advice is made up of the national charity Citizens Advice; the network of independent local Citizens Advice charities across England and Wales; the Citizens Advice consumer service; and the Witness Service.
- Citizens Advice Epsom & Ewell (CAEE) is a small, local charity offering free advice and information for all who live, work and study in the borough of Epsom & Ewell. All advice is free, confidential, impartial and independent.
- Each year CAEE helps around 2,600 clients with issues such as benefits, housing, debt, fuel poverty, family issues and much more. Our outcomes are extremely positive not only for the clients we serve, but also for the wider community. During 2023/24 we secured income of nearly £900,000 for our clients. Our added value to society totalled £1.2m in fiscal benefits by reducing health service demand and maintaining employment and housing. The wider economic and social benefit of our work during 2022/23 totalled almost £8.1m.
- As a small charity we are responsible for raising our funds. It costs over £100 for each client that we help. To make a donation please visit www.caee.org.uk/donate/ – £10 per month could enable us to help another client this year.
- To get advice please use our Freephone Adviceline 0808 278 7963 or visit our website where you can get advice by email and find details of our drop in service.