Our work with clients gives us a wealth of real time evidence about local problems. This enables us to spot harmful policies or practice, help organisations improve, and support campaigns to influence national government.
“The rising cost of high rents is damaging household finances but also health, security, family life and the economy. With the cost-of-living crisis stretching pockets, high rents going even higher can be the final straw. ” Anna Tickle is a Research & Campaigns Volunteer at Citizens Advice Epsom & Ewell. (4 minute read)→ read more ...
For over a year the ‘cost of living crisis’ has dominated in all media. It became so familiar that younger people gave it a nickname, the ‘cozzie livs’. (4-minute read) Chloe May and Anna Tickle are Research and Campaigns Volunteers at Citizens Advice Epsom & Ewell.→ read more ...
Good outcomes for customers – that is now the Financial Conduct Authority’s aim in regulating banks and other service providers. People should expect to be treated well. Chloe May (pictured) and Anna Tickle are Research and Campaigns Volunteers at Citizens Advice Epsom & Ewell.→ read more ...
Energy scams have risen for obvious reasons (clue: £££). Criminals have different ways of getting hold of personal information or bank details. → read more ...
Next month’s Budget should reset Local Housing Allowance (LHA) to take account of rising private rents. Continuing the freeze risks causing a private rental debt crisis. CAEE Research & Campaigns Team (3 minutes)→ read more ...
We will continue do everything possible to help people in difficulty and use our data to alert ministers and the public to the need for more support.→ read more ...
Plans to close all ticket offices revealed at the weekend will "worry those who struggle with digital services or do now have a smartphone"→ read more ...
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