From October through to April 2017, we will be holding a drop-in Advice session as part of the Foodbank at Ruxley Church, Ruxley Lane, KT19 0JG. The advice sessions will take place every Wednesday between 2 & 4pm.
Congratulations to Cllr Liz Frost on her election as Mayor of Epsom & Ewell for 2017-18. We are delighted to have been nominated as one of the new Mayor's Charities, along with The Sunnybank Trust and The Lower Mole Countryside Trust.
During our everyday work with clients we often see examples of injustice or hardship which happens because of flawed policies and practices. Sometimes this is the unintended consequence of a strategy or plan on the part of policy makers.
We work with colleagues throughout the country to gather evidence of injustice and hardship and put this information before policy makers, so that they have a chance to make changes and improve people’s lives.
Working in this way we can be the fence at the top of the cliff for our clients, not just the ambulance at the bottom.
We currently offer both a telephone and face to face drop-in service to individuals that live, work or study within the Epsom and Ewell area.
For those more complex issues that cannot be dealt with at this initial stage we offer appointments and ongoing support through casework.
Information & advice is provided on a wide range of topics including:
● Benefits ● Employment ● Money and Credit issues ● Neighbour disputes ● Family & Personal issues ● Housing ● Consumer rights ● Immigration issues
If needed, we can also offer practical support such as help writing letters, form filling and negotiations with third parties. Advice and support is offered throughout all stages of the Welfare Benefits Appeals process, up to and including attending the tribunal itself.
In addition to our core service, we have specialist services for Money & Debt Advice and for Mental Health Outreach that offers support and advice to clients with severe and enduring mental health problems.
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