On Monday 17th June we are lacing up our boots again and participating in the London Legal Walk. The London Legal Walk is a 10k walk around London sights and last year had over 13,000 participants. We have 8 staff and volunteers taking part and taking on this challenge in aid of raising money for us to continue to support our local community.
During our everyday work with clients we often see examples of injustice or hardship which happens because of flawed policies and practices. Sometimes this is the unintended consequence of a strategy or plan on the part of policy makers.
We work with colleagues throughout the country to gather evidence of injustice and hardship and put this information before policy makers, so that they have a chance to make changes and improve people’s lives.
Working in this way we can be the fence at the top of the cliff for our clients, not just the ambulance at the bottom.
We currently offer both a telephone and face to face drop-in service to individuals that live, work or study within the Epsom and Ewell area.
For those more complex issues that cannot be dealt with at this initial stage we offer appointments and ongoing support through casework.
Information & advice is provided on a wide range of topics including:
● Benefits ● Employment ● Money and Credit issues ● Neighbour disputes ● Family & Personal issues ● Housing ● Consumer rights ● Immigration issues
If needed, we can also offer practical support such as help writing letters, form filling and negotiations with third parties. Advice and support is offered throughout all stages of the Welfare Benefits Appeals process, up to and including attending the tribunal itself.
In addition to our core service, we have specialist services for Money & Debt Advice and for Mental Health Outreach that offers support and advice to clients with severe and enduring mental health problems.
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